Privacy Policy

Crafting Smiles understands that your privacy is important to you. We are committed to protecting the privacy of your personally-identifiable information as you use this website and participate in our community activities. This Privacy Policy tells you how we protect and use information that we gather from you. By using this website, you consent to the terms described in the most recent version of this Privacy Policy.

“We,” “our” means Crafting Smiles and its authorized representatives. “You,” “your,” “visitor,” or “user” means the individual accessing this site or engaging with our services.

PERSONAL AND NON-PERSONAL INFORMATION

Our Privacy Policy identifies how we treat your personal and non-personal information.

WHAT IS NON-PERSONAL INFORMATION AND HOW IS IT COLLECTED AND USED?

Non-personal information is information that cannot identify you. If you visit this website to read information, such as details about our community projects, we may collect certain non-personal information about you from your computer’s web browser. Because non-personal information cannot identify you or be tied to you in any way, there are no restrictions on the ways that we can use or share non-personal information.

WHAT IS PERSONAL INFORMATION AND HOW IS IT COLLECTED?

Personal information is information that identifies you as an individual, such as your name, mailing address, e-mail address, and telephone number. We may collect personal information from you in a variety of ways:

• When you send us a volunteer application or contact form.
• When you register for a workshop or community event.
• When you elect to receive newsletters or specific project updates.
• Multimedia Consent: As a  community-focused organization, we may capture photographs or video footage during our events. We treat identifiable images of individuals as personal information and will seek your consent before using such media for promotional or documentary purposes.

HOW DOES CRAFTING SMILES USE PERSONAL INFORMATION?

Crafting Smiles may use the personal information we collect to:

• Provide you with access to this  website or our community services.
• Respond to your requests and provide  ongoing support.
• Contact you with information that might be of interest to you, including news about our global blueprint and social innovation projects.
• Research and Analytics: We may remove your personal identifiers (de-identification). Once information is de-identified, it becomes non-personal information, which we may use for academic research, social impact mapping, or sharing with project      partners (such as university researchers) to demonstrate the effectiveness of our model.

DOES CRAFTING SMILES SHARE PERSONAL INFORMATION WITH OTHERS?

We will not share your personal information collected from this website with an unrelated third party without your permission, except as otherwise provided in this Privacy Policy.

• Service Providers: We may share information with companies/vendors we hire to perform functions on our behalf (e.g., email delivery services). They are not authorized to keep or use your information for any other purpose.
• Legal Requirements: We may release personal information if compelled by a court order, law, or regulation, or to protect the safety and welfare of our community members.

YOUR RIGHTS UNDER UK GDPR

If you are a resident of the UK or EU, you have specific rights regarding your personal information, including:

• The Right to Access: You can request a copy of the personal data we hold about you.
• The Right to Rectification: You can request that we correct any inaccurate information.
• The Right to Erasure (Right to be Forgotten): You can request that we delete your personal  data under certain conditions.
• Right to Withdraw Consent: Where you have given consent (e.g., for photo usage or newsletters), you have the right to withdraw that consent at any time.

DATA SECURITY

We have implemented generally accepted standards of technology and operational security to protect personally-identifiable information from loss, misuse, alteration, or destruction. Only authorized personnel and third-party vendors have access to your personal information, and they are required to treat this information as confidential.

LINKS TO OTHER SITES

This site may contain links to other sites (such as HKERCC or media outlets). Crafting Smiles is not responsible for the privacy practices or the content of such external websites.

CHILDREN’S PRIVACY

Crafting Smiles will not intentionally collect any personal information (such as a child’s name or email address) from children under the age of 13 without explicit parental/guardian consent.

HOW CAN A USER ACCESS, CHANGE, AND/OR DELETE PERSONAL INFORMATION?

You may access, correct, update, and/or delete any personally-identifiable information that you submit to the website. To do so, please contact us at: craftingsmilesuk@gmail.com

CHANGES TO THIS POLICY

Crafting Smiles reserves the right to modify this statement at any time. Any material changes to this Privacy Policy will be highlighted on our homepage for a period of time.

Contact Us: If you have any questions about our privacy practices, please contact: craftingsmilesuk@gmail.com